Shipping Policy
Shipping Rates
Continental U.S.
Shipping is free on all orders up to 100" in width. A delivery charge of $60 will be charged for each oversized window treatment over 100" wide. Please note that we cannot ship to PO boxes, FPO, or APO Addresses.
Alaska and Hawaii
We offer shipping to Alaska and Hawaii for a flat rate of $30 for each window treatment under 100" wide. For orders over 100" wide, please contact our customer service department at 1-877-702-5463 for additional information. A freight charge of $75 is applied for each shutter shipped within Alaska and Hawaii.
Shipping Carriers
Products are automatically ground shipped by our manufacturers via UPS or FedEx with the exception of those that are either greater than 100 inches or weight more than 100 pounds. Oversized products will be delivered by a common freight carrier and may take slightly longer for delivery. Typically freight carriers will call ahead to make delivery arrangements. Customers may be responsible for additional charges for special delivery requests.
Production and Shipping Times
Because our products are custom made to your exact specifications, they are not made until you order them. The time it takes to make a window treatment varies across all manufacturers and products. For an approximate timetable for production and delivery times for all products, view our Delivery Time Estimates.
Multiple Shipments
Keep in mind that if your order consists of a combination of window treatments or brands, you may receive each of the products at different times.