Please note the following exceptions to the above specifications
A nearby parking lot recently upgraded their security lighting to the point where even with my shades closed my bedroom was bright enough to read a book all night long. These do an excellent job of stopping that light when they're down, and when it's daytime and you want the day light, they take up a minimal amount of the window when opened. read more
I purchased a roman shade for the master bathroom (major renovation). The shade arrived quickly and was very nice. However, the shade would not remain in its position when lowered (it raised on its own approximately three to four inches). I had difficulty installing the shade also (brackets need improvement). I contacted the company and they sent another shade that worked properly (they told me that they did not need the defective one). My wife and I are pleased with the latest shade and the manner in which the company handled the issue with the defective shade. The latest shade really looks nice in our new master bathroom! read more
Every custom ordered window treatment purchased is backed by a factory warranty.
For details on a particular warranty view our warranty page.