Please note the following exceptions to the above specifications
Ordered 6 blinds and was very impressed with the quality. I was very unsure ordering online and what the finished product would be. Samples were mailed to me ahead of time. I can say hands down these blinds are worth ordering. Bought 1 motorized for a hard to reach place and the rest with a pull cord. The blinds pull up and down effortlessly. Pull cord comes with two nice wood pulls. One at the bottom of the cord and one placed in the middle of cord for easy opening. Nice touch! Bindings on my grass weave blinds are very well stiched...no sloppy, uneven or missed stiching. Motorized bamboo shade with blackout operates flawlessly. I would order again if I had a window to cover! People who come over are very impressed as well. read more
Started with free swatches which was very helpful. Instructions how to measure each window also very helpful. When I ordered, a designer assisted & went over details of order & was very thorough in repeating everything I ordered. Also mentioned how long production would take as well as shipping time. E-mail sent when shades were shipped. Instructions included on how to hang. I am really enjoying them & they have changed the look of the room a lot. read more
Every custom ordered window treatment purchased is backed by a factory warranty.
For details on a particular warranty view our warranty page.