I was in the painting/carpentry trades for over 25 years - a finisher. The quality of the blinds are superb, the look, the functionality... just a great product and highly recommended. Expect however to dedicate some time to figuring out how to mount and operate them if you have any type of unusual window framing circumstances. The instructions do not address many key issues about mounting and functionality, due to that they are not specific to each category of blinds. They are like scrambled eggs to decipher. We figured it out in a couple hours and now are exceedingly happy with the results. With better instructional materials - how about a video each for each product line?- this company would unquestionably be 5 stars! read more
I have had woven shades before but they all had strings to pull up and down. These blinds are so well made and easy to pull up and down with just a touch. They are amazing. I looked at other companies that also have quality blinds but these were less expensive for the same thing. I now have them throughout our new house. Installation was kind of difficult. We read the directions and watched video online. Very frustrating. Finally, we called customer service and George 'walked us through' the entire process. Now that we know how to do it, they are a breeze to put up. Maybe 5-10 minutes. You can't go wrong with these blinds or this company. read more
Every custom ordered window treatment purchased is backed by a factory warranty.
For details on a particular warranty view our warranty page.