Neo’s smart controller manages 50 blinds of various sorts and sizes in my house: external blinds, roller blinds, sheer shades. The installation was easy. The grouping of certain windows in multiple rooms on a wall took some time to work out. The support is excellent and very responsive. The app progresses with each new version. It now does most everything I could ask for. The one thing needed is a differentiation between user and admins and restricting certain users to certain rooms. The reach of the signal is amazing. My house is ca 6k sq ft over 3 floors. I have never had a connectivity issue. Likewise configuring a new type of motor for the external blinds took one minute once support sent me the code. The new IFTTT feature means that I raise the external blinds if the weather forecast is for wind >30 mph. I also have it linked via Smarthings to operate the blinds/shades in specific rooms based on light/humidity/temp in that room. The Alexa integration works perfectly. The scenes functionality of Neo is very useful for this. I swapped out the old, Somfy RTS protocol motors in my original blinds for Rollerhouse with the RF protocol which Neo, and all others, support. Neo is one of the best products I have ever used. 100% recommended. read more
Using the hub to control my 6 motorized shades. Easy to setup and program. read more
Every custom ordered window treatment purchased is backed by a factory warranty.
For details on a particular warranty view our warranty page.